Shipping Policy | Essentyal Store

Essentyal Store · Shipping Policy

Delivering from Quetta
to all of Pakistan

Fast, reliable, and carefully packed. We ship your favourite skincare products from our home in Quetta to every corner of the country.

Our promise

From Quetta to nationwide

We dispatch all orders directly from our location in Quetta. No matter where you are in Pakistan, we deliver with care.

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Carefully Packed

Every order is packed with love and protection to ensure your products arrive safely.

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Fast Dispatch

Orders are processed and handed over to our courier partners within 24 hours.

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Track Your Order

You'll receive a tracking number as soon as your package is on its way.

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Support Always Here

Have questions about your shipment? We're just a message away.

Estimated delivery

Delivery times & days

We work hard to get your order to you as quickly as possible. Here's what you can expect.

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Within Quetta

1 – 2 Days

Same-city delivery

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Major Cities

2 – 4 Days

Karachi, Lahore, Islamabad, etc.

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Other Regions

4 – 6 Days

All other cities & towns

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Dispatch Days

Monday – Saturday

Orders placed on Sunday are processed the next day.

Our policy

Shipping policy

Everything you need to know about how we ship your orders – clear, simple, and transparent.

📦 Order Processing

All orders are processed within 24 hours (Monday–Saturday). Orders placed on Sunday or public holidays will be processed the next business day.

🚚 Shipping Charges

Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to keep shipping rates as low as possible.

Within Quetta: Flat rate Rs. 200
Other cities: Calculated at checkout
Free shipping: On orders over Rs. 5,000 (nationwide)

📬 Tracking Your Order

Once your order is dispatched, you'll receive a tracking number via email and SMS. You can use this to follow your package's journey right to your doorstep.

🕒 Delivery Estimates

Delivery times are estimates and may vary due to weather, courier delays, or public holidays. We always do our best to meet the expected timeframe.

📍 Shipping Area

We currently deliver to all cities and towns across Pakistan. If you're unsure whether we deliver to your area, feel free to contact us.

📞 Need Help?

If your order is delayed or you have any questions, reach out to us via WhatsApp or email support@essentyal.store. We're here to help!

Quick answers

Shipping FAQs

Find answers to the most common shipping questions.

How long does it take to ship my order?

We process orders within 24 hours. Delivery takes 1–2 days within Quetta, 2–4 days to major cities, and 4–6 days to other areas.

Do you offer free shipping?

Yes! We offer free shipping on all orders over Rs. 5,000 nationwide. For smaller orders, shipping charges are calculated at checkout.

Can I track my order?

Absolutely. Once your order is dispatched, we'll send you a tracking number via email and SMS so you can follow your package in real time.

What happens if my package is delayed?

We work with reliable courier partners, but delays can occasionally happen due to weather or other factors. If your order is delayed, please contact us and we'll assist you immediately.

Do you ship to remote areas?

We deliver to all cities and towns across Pakistan. For very remote areas, delivery may take a little longer, but we'll always keep you updated.

Delivering from Quetta to all of Pakistan